Shipping policy
Processing Time: Orders are processed within 1-3 business days after payment confirmation. You'll receive a confirmation email once your order ships.
Shipping Rates and Delivery: Shipping costs are calculated at checkout based on your location and the weight of your order. Estimated delivery times vary by destination and are provided at checkout.
Domestic Shipping (Canada): Typically 3-7 business days after processing.
International Shipping: Delivery times vary by country and may be subject to customs delays. Küb is not responsible for customs fees, duties, or taxes charged by the destination country — these are the responsibility of the customer.
Order Tracking: Once your order ships, you'll receive a tracking number by email.
Lost or Delayed Packages: If your package is significantly delayed or appears lost, contact us at info@kubcraft.com and we'll work with the carrier to locate it.
Contact Us: Questions about shipping? Email info@kubcraft.com.